Terms & Conditions

By using the DNAlign website or purchasing our products or services, you agree to these Terms & Conditions.

Use of Our Services

DNAlign provides genetic optimization, wellness, and informational services intended to help users better understand their biology.

Our services are not intended to diagnose, treat, cure, or prevent any disease and should not replace professional medical advice.

Orders & Payments

All orders are subject to availability and acceptance.

Prices may change without notice. Customers are responsible for providing accurate billing, shipping, and contact information.

Payments are processed through approved third-party payment providers.

Genetic Testing & Reports

Genetic analysis results are provided for informational and wellness purposes only.

Results may vary based on the information, sample quality, laboratory processing, and other factors.

DNAlign does not guarantee specific health, performance, or wellness outcomes.

Customer Accounts

Customers are responsible for maintaining the confidentiality of their account information and password.

You are responsible for all activity performed through your account.

Business & Provider Accounts

Business, clinic, provider, and wholesale accounts may be subject to approval, special pricing, minimum order requirements, or additional account terms.

DNAlign reserves the right to approve, suspend, or remove business account access where necessary.

Shipping & Fulfillment

Shipping times are estimates and may vary depending on location, product availability, laboratory processing, manufacturers, and fulfillment partners.

DNAlign is not responsible for delays caused by carriers or circumstances outside our reasonable control.

Returns & Refunds

Returns, cancellations, and refunds are subject to DNAlign’s applicable refund and cancellation policies.

Certain testing services or products may not be refundable once processing has started.

Intellectual Property

All website content, branding, text, graphics, reports, and materials are owned by or licensed to DNAlign and may not be copied, reproduced, or distributed without permission.

Limitation of Liability

To the extent permitted by law, DNAlign is not responsible for indirect, incidental, or consequential losses arising from use of the website, products, reports, or services.

Changes to These Terms

We may update these Terms & Conditions from time to time. Continued use of the website after changes are published means you accept the updated terms.

Contact Us

DNAlign
Email: info@dnalign.com
Phone: +1 (813) 951-8143
Canada